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  • Ensure the waiting time for bill payment at the counter is ten (10) minutes during peak period and three (3) minutes during non-peak period.
  • Ensure all payment matters to Council suppliers and contractors are processed within a period of 14 days from the date the complete claim/invoice is received.
  • Complete the final annual financial statement in April the following year.
  • Complete the annual budget estimate before July each year.
  • Ensure the Income Tax Statements of members are completed before 31 March each year.
  • Ensure audit comments are responded to within a period of 14 days.

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